Booking Policies & Safety Guidelines
Deposit Fee:
In order to book an appointment, you must submit a $15 deposit fee which will go towards your service. The remaining amount of your service will be due on the day of your appointment.
Cancellations & Rescheduling:
All clients who need to reschedule may do so at least 24 hours before the appointment date. You must TEXT me in order to reschedule your appointment. (315) 719-7716.
Same day cancellations will not receive a refund of deposit unless you re book then deposit will transfer over. No-show appointments will NOT receive a refund of deposit. Cancel 24 hours before the appointment will be refunded your deposit.
Late Policy/No Shows:
I allow a 15 minute grace period to your appointment. Any appointments after 15 minutes will be cancelled
Eye Lash Extension policy:
You must come to your appointment with NO eye makeup and NO curled lashes. If you are wearing any eye makeup, you may be charged an extra fee for removal. Wearing any eye makeup to your appointment will affect how long your eyelash extensions may last. No lash perms. If you have had a lash perm a month before your appointment, it may be difficult to place the eyelash extensions. If you have an eyelash perm and I see your lashes are not healthy enough to take extensions, I reserve the right to refuse service.
Illness/ contractible disease policy:
Please reschedule your appointment if you are sick. If you or someone you know has contracted COVID-19 or if you are experiencing symptoms, please reschedule your appointment at least 24 hours in advance. If you are prone to contactable diseases, for both my and your safety please medicate or wait until healed. Certain services could spread or worsen symptoms.
Safety waiver:
You may be required to sign a waiver consent form on the day of your appointment or before your appointment. You must sign the form in order for us to begin your appointment.
DISCLAIMER:
OH Beauty is not responsible for any allergic reactions. Please let me know your allergies as you book your appointment. If an allergic reaction occurs, please contact me and I will do an emergency removal of lashes free of charge. No refunds for full sets. I request you come in for a test patch of glue to see if you’re allergic if you are uncertain.